The cost of recruiting a new customer is estimated to be FIVE TIMES that of retaining a customer you already have. Increasing your repeat customers can raise your profits by anything from 25 – 95%….
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When it comes to Facebook and other social media channels, it is vital that you get followers to interact and engage with your page.
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Relationship marketing differs from other forms of marketing in that it recognises the long-term value of customer relationships and extends communication…
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